Your clients are using AI.
Are they doing it safely?
CyberSentriq gives MSPs the tools to govern AI use across their entire client base, from shadow AI discovery to compliance-grade evidence, packaged as a managed service that fits your existing operations.
There is clear demand. No adequate answer.
MSP industry data surfaces the same finding: AI is the top client question, and most MSPs have no packaged product answer. The gap is not demand. You need a product that fits how your MSP already operates.
their clients' top need*
revenue from it*
is shadow (unapproved) usage
* MSP industry benchmark surveys, 2026. CyberSentriq MSP AI Governance Survey forthcoming.
What you have the day after you buy it
Most of the 150+ AI governance vendors fall into one of three categories. None of them are what an MSP delivering AI governance to 50–200 SMB clients actually needs.
Policy tooling
Day after you buy it: a policy document. Most of the 150+ vendors live here. The same tools automating SOC 2 and FedRAMP, box-checking for audit.
Model governance
Day after you buy it: a drift alert on a model you deployed. Bias, explainability, ML SDLC. For data-science teams running internal models, not third-party AI use.
CyberSentriq
Day after you buy it: a dashboard showing which AI tools are in use across every client tenant, with PHI/PII classifications from backup data and a QBR-ready evidence report.
Different answers for different audiences
AI governance affects MSPs, the businesses they serve, and the investors and partners building the next generation of managed services.
Turn AI governance into a recurring managed service
Your clients are asking about AI. You need your own posture established before you can answer credibly. This guide covers the path from internal governance to client service revenue.
Read the MSP guideUnderstand what good AI governance looks like
Your staff are using AI tools. Some of those tools are creating compliance exposure you do not know about. This guide covers what your IT provider should be doing and what to ask them.
Read the client guideThe AI governance gap in the MSP market
48% of MSPs name AI as their clients' top need. 13% are generating revenue from it. CyberSentriq builds the platform that bridges this gap, inside the existing MSP technology estate.
Read the market briefSix capabilities. One platform.
The CyberSentriq AI Governance Framework organizes what MSPs need to deliver AI governance as a managed service into six measurable capability areas.
Strategy and Governance Foundation
AI usage policy, named governance ownership, staff awareness, and incident tracking, forming the administrative layer that gives everything else a legal and operational basis.
Approved AI Tool Management
A sanctioned list of approved tools with data-handling constraints, continuous shadow AI discovery, and lifecycle controls for joiners and leavers.
Exception and Waiver Workflow
A structured process for requesting, approving, tracking, and reviewing exceptions, converting shadow AI from a liability into a managed workflow.
M365 and Copilot Readiness
SharePoint permission audits, sensitivity label deployment, guest access controls, and a scored readiness assessment before enabling Copilot or other AI features.
Data Classification and Prompt Hygiene
Data classification schemes enforced by tooling, staff guidance on what not to put in AI prompts, and scope controls for agentic AI tools that act on behalf of users.
Compliance Framework Readiness
ISO 27001 and ISO 42001 alignment, HIPAA BAA registry for healthcare environments, and systematic monitoring of regulatory changes as they affect AI governance obligations.
Ready to establish your AI governance posture?
The free MSP self-assessment returns your readiness tier and a prioritized next step in under 30 minutes.